Shipping & Delivery
Every artwork is prepared and shipped individually. Because dimensions, medium and destination differ, delivery is confirmed as part of the purchase rather than calculated by a generic checkout.
International delivery
International delivery is arranged according to destination, artwork size and handling requirements. Before purchase is completed, we confirm whether delivery can be arranged to your destination, the estimated shipping cost and an expected delivery window.
Documentation
Each international shipment is prepared with the documentation required for the artwork and export process. The exact supporting documentation or Certificate of Authenticity included with a work is confirmed before dispatch.
Packaging
Packaging is selected individually according to the artwork’s dimensions, medium and destination. The work is prepared to reduce movement and protect its surface and structure throughout normal handling and transit.
Shipping cost
Shipping is quoted separately after the destination and artwork dimensions are confirmed. The quote is shared before the purchase is completed.
Estimated delivery time
Delivery times vary by destination and carrier. We provide an estimated delivery window before dispatch and share shipment updates when available.
Tracking and insurance
Where the selected carrier offers tracking and/or insurance, the relevant details are shared after dispatch.
Customs and import requirements
Import requirements, duties and local charges vary by destination. Any known destination-specific requirements are discussed during purchase confirmation; final legal responsibility is governed by the applicable Terms.
Damage in transit
If a shipment arrives with visible damage, contact us as soon as possible and keep the original packaging. Photographs of the package and artwork may be required to review the case with the carrier or insurer.
Returns
Return terms are governed by the Returns & Refunds Policy.
